Frequently Asked Questions
Therapy is a collaborative process where you meet with a trained mental health professional to explore thoughts, feelings, experiences, and challenges in a safe and supportive environment. Therapy helps people gain insight, develop coping strategies, improve relationships, and move toward personal goals.
Many people find therapy helpful when facing stress, anxiety, depression, relationship difficulties, grief, life transitions, trauma, or personal challenges. Therapy can also support personal growth, self-awareness, and emotional wellbeing, even when there is no specific crisis.
If a challenge is affecting your emotional well-being, relationships, work, school, or daily life, therapy may be helpful. Many people seek counselling simply because they want support, perspective, or personal growth.
Absolutely. Therapy is not only for crises. Many people attend counselling to improve relationships, increase self-awareness, build resilience, manage stress, or work toward personal goals.
Sessions involve discussing the concerns, goals, and experiences that are important to you. Your therapist will listen, ask questions, provide support, and work collaboratively with you to develop strategies and insights.
The length of therapy varies depending on your goals and needs. Some people benefit from a few sessions focused on a specific issue, while others choose ongoing support.
Rather than telling you what to do, therapy helps you explore options, gain insight, and make decisions that align with your values and circumstances.
Signs of progress may include improved coping skills, reduced distress, increased confidence, healthier relationships, greater self-awareness, and movement toward your goals. We will regularly review your progress together.
Many extended health benefit plans cover counselling services. We recommend contacting your insurance provider directly to confirm your coverage and eligibility.
Payment is typically due at the time of the appointment. Accepted payment methods and billing procedures will be reviewed when booking your appointment.
We do not offer direct billing. Receipts are provided for reimbursement purposes. May insurance providers accept digital receipts and send cheques with a couple of days.
Appointments can be booked online through Jane. If this is a challenge we can make appointments by phone, or by contacting us through our website.
Appointments are available by secure video, or phone.
By appointment, meetings can be scheduled to meet your needs.
Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment. I don't mind if you miss an appointment, but missing more than one Missed appointments or late cancellations may be subject to a fee.
Yes. Your privacy is very important. Information shared during therapy is kept confidential except in specific circumstances required by law, such as concerns about safety or situations involving abuse or neglect.
Therapists are required to maintain secure clinical records. These records are protected and stored according to professional and legal standards.
You are never required to discuss anything before you feel ready. Therapy moves at a pace that feels safe and comfortable for you.
Our office is conveniently located at:
762 Hillsborough Road Riverview, New Brunswick
Directions from Downtown Moncton (Main Street & Vaughan Harvey)
- Head south on Vaughan Harvey Boulevard toward Riverview.
- Cross the Gunningsville Bridge into Riverview.
- Turn left at the end of the bridge towards Alma.
- Continue straight as the road becomes Hillsborough Road.
- Stay on Hillsborough Road for approximately 3.5 km.
- 762 Hillsborough Road will be on your route in Riverview.
- Turn into the driveway, on the left hand side of the driveway is a gravel road leading to the back of our property.
- Parking is labeled and provided.
- Text us at 506-397-6639.
- I'll tell you that we are ready to begin.
- There is a path from the parking area to the Counselling Cottage.
- Knock on the door. I'll let you in.
Yes. Send us an email or complete the webform. We will anwer within a couple of hours and can schedule a free consultation to see if we might be a good match.
